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IMPORTANT INFORMATION

Terms & Conditions

Last Updated: May 2026

Welcome to Keenly (“Company,” “we,” “our,” or “us”). By accessing or using this website and related services, you agree to the following Terms & Conditions. Please read them carefully before using our services.

Medical Disclaimer

Keenly provides access to healthcare professionals and wellness-related services. Information provided on this website is for informational and educational purposes only and is not intended as medical advice, diagnosis, or treatment.

Use of this website does not establish a doctor-patient relationship until you complete the required intake process and are formally accepted by a licensed medical provider.

Prescription approval is not guaranteed and is determined solely by a licensed healthcare provider based on medical eligibility, health history, and applicable laws.

Eligibility

You must be at least 18 years old to use our services. By using this website, you confirm that all information provided is accurate, complete, and truthful.

Telehealth Services

Medical services are provided through licensed healthcare professionals. Availability of services may vary by state and provider licensure.

Participation in telehealth services requires:

  • completion of medical intake forms

  • consultation with a licensed provider

  • medical review and approval where appropriate

Prescription Medications

Prescription medications, including GLP-1 medications and peptide therapies, are only prescribed when medically appropriate.

Results may vary between individuals. We do not guarantee:

  • weight loss outcomes

  • treatment eligibility

  • medication availability

  • specific health results

Patients are responsible for following all provider instructions and reporting side effects or medical concerns promptly.

Payment Terms

All fees are due at the time of purchase unless otherwise stated.

Program pricing may include:

  • medical consultations

  • provider review

  • ongoing support

  • prescription management

  • medication fulfillment where applicable

Pricing is subject to change at any time without prior notice.

Subscription & Renewals

Certain programs may renew automatically unless canceled before the next billing cycle. By enrolling in a recurring program, you authorize recurring charges associated with your selected plan.

Cancellation requests must be submitted before renewal processing.

Returns & Refunds

Due to the personalized nature of medical services and prescription medications, refunds may be limited or unavailable once services have been rendered or medication processing has begun.

Please review our Refund Policy for additional details.

HIPAA & Privacy

Keenly is committed to protecting your personal health information in accordance with applicable privacy laws and HIPAA regulations.

Please review our Privacy Policy for additional information regarding data collection and security practices.

Limitation of Liability

To the fullest extent permitted by law, Keenly and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from use of this website or services.

Intellectual Property

All content on this website, including text, graphics, branding, logos, and media, is the property of Keenly and may not be copied or reproduced without written permission.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any revised terms.

More questions? Reach out today.

If you have questions regarding billing, policies, consultations, or treatment programs, our team is available to assist you. Reach out anytime and we’ll help guide you in the right direction.

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2026 © All rights reserved, Go Keenly Weight Loss.

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