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We’re happy to help. Email your question to support@gokeenly.com and we’ll get back to you.
Keenly works with a network of independently licensed healthcare providers and state-licensed pharmacies to deliver compliant, legal telehealth care across the U.S.
Compounded semaglutide is a pharmacy-prepared version of the active ingredient in brand-name GLP-1 medications. It is compounded by licensed U.S. pharmacies and is not FDA-approved. It is only dispensed following a valid prescription from a licensed provider.
Yes. If you're approved for a semaglutide program following your medical evaluation, medication is billed per 90-day program cycle and shipped directly to your door by a licensed U.S. pharmacy.
Most patients receive their first shipment within 14 days of provider approval, depending on pharmacy processing and shipping times.
No. A licensed provider will review your health history and goals to determine if GLP-1 treatment is appropriate for you. If you're not a candidate, we'll help identify next steps or an alternative care path.
No insurance is required. Keenly operates as a self-pay service with flat-rate pricing — no claims, no coverage gaps, no surprise bills.
Yes. There are no long-term contracts. You can cancel at any time through your patient portal. Please note that we do not offer refunds for services already rendered.
Keenly connects patients with licensed providers across most U.S. states. Availability may vary depending on state regulations. Complete the eligibility quiz to find out if we serve your area.
A member of our team will review your submission and connect you with a licensed provider for your consultation. You'll be notified within 1–2 business days.
Your dosage is determined by your assigned licensed provider based on your health history, weight loss goals, and how your body responds to treatment. Dosage may be adjusted throughout your program.
Yes. Keenly is fully HIPAA compliant. Your health information is never sold or shared with third parties outside of your direct care team and pharmacy.
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